The difference between effective and ineffective leaders starts with awareness. They know when to put down their raft and change their game. | Chandler Coaches Inc.

Your (Life) Raft Could Sink You

May 16, 2017

A traveler was on an epic journey. The kind we have heard about in the writings of antiquity– a hero’s journey of sorts. As he was traveling he encountered a river that was too deep and fast moving to cross without help. The dismayed traveler looked up and down the shore to find a bridge, fallen log, or stones to…

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Leader: What’s Your Status?

April 15, 2017

I’m a rookie when it comes to improv theatre. Even as a rookie, though, I have already learned a ton. You might be surprised how much of it translates into how I coach and lead. I’ve written before about how the improvised leader is better than you think. In that post, I was focussed on an improv basic called the…

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Risking Identity to Grow | Chandler Coaches Inc.

Risking Your Identity to Grow

February 21, 2017

My colleague Tim Edris and I have the privilege of coaching a senior leadership team through a year-long program called Leader to Leader™ to increase their individual and collective leadership effectiveness. We know empirically that even small increases in overall leadership effectiveness can have a significant positive impact on the business. These Leaders are Willing to Put Their Identity on…

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Just Add Vulnerability

February 1, 2017

I have a love-hate relationship with math (probably because I am getting worse at it with each passing minute). I do love word formulas, though. They are nice and sticky, as in they are easy to remember and employ. Here’s a favourite formula: Data + Feeling + Impact = Effective Feedback Even my most conflict-averse clients have had success using…

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Are your racing up the ladder of inference? | Feedback: A Formula to Face and Embrace | Chandler Coaches

Feedback: A Formula to Face and Embrace

September 20, 2016

Is feedback important?  We’d all say a resounding, “Yes!” Yet how many of us ever ask for feedback on our leadership? Or ask what’s expected of us, both the spoken and unspoken? And how many of us make giving/getting feedback part of our everyday? Feedback is merely information that helps us know whether we are on track. Sounds so simple.…

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Conflicted about Conflict?

April 12, 2016

What if I told you that having conflict IS the path to getting what you need AND strengthening your relationship with your foe? True…the path is just different than you may have ever experienced. Most of us have a “go to” conflict style. The Thomas-Kilmann Conflict Modes are a good illustration: The modes themselves are not good or bad. Each…

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The Cancelling Effect For Leaders

March 1, 2016

Ask the leaders in most companies how they are growing the business and you’ll hear about marketing & sales, lean manufacturing, innovation, attraction and retention of top talent, and acquisitions etc. While leaders will readily agree that effective leaders drive business performance, improving leadership effectiveness is rarely a leadership priority. And if it is a priority, the focus is often…

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Leaders: Your Lenses Dictate Your Reality

December 2, 2015

Canon recently conducted an interesting experiment on the power of perspective in portrait photography.  They called it Decoy (See video footage). They engaged six photographers to independently shoot portraits of a man named Michael.  The twist: each photographer was given a different back story about Michael.  And Michael, an actor, took on the role of each character as best he…

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Reframing Confidence: Find Your Inner Superhero

November 4, 2015

This is me through the eyes of my 4.5 year old daughter.  I’m a superhero (with big earrings). There are moments when I see myself this way too.  And moments when I don’t. Confidence has been a hot topic this year.  Books like The Confidence Code attempt to crack the code on where confidence comes from for women. Having coached…

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