Skip to content
This is how culture eats strategy for breakfast. Culture is simply “the way we do things around here”—the way people think and act. | Chandler Coaches

Culture Eats Strategy for Breakfast…¹

October 30, 2017

You’ve just hired Selma as your new controller. She has lunch in the staff room on Day 1 to quickly to get to know her new colleagues. She tells one of them that she’s excited to have found a company that develops and promotes their people. After all, she’s been told that by every leader who interviewed her so she…

Read More

Leader: What’s Your Status?

April 15, 2017

I’m a rookie when it comes to improv theatre. Even as a rookie, though, I have already learned a ton. You might be surprised how much of it translates into how I coach and lead. I’ve written before about how the improvised leader is better than you think. In that post, I was focussed on an improv basic called the…

Read More

Just Add Vulnerability

February 1, 2017

I have a love-hate relationship with math (probably because I am getting worse at it with each passing minute). I do love word formulas, though. They are nice and sticky, as in they are easy to remember and employ. Here’s a favourite formula: Data + Feeling + Impact = Effective Feedback Even my most conflict-averse clients have had success using…

Read More

Three Cheers for Scrooge

December 12, 2016

Ebenezer Scrooge (a well known character in Dicken’s A Christmas Carol–Summary here) was a miserable and miserly business owner who seemingly hated Christmas and people.  He’s known for his Bah! Humbug! response to his nephew’s Merry Christmas. My colleague Tim Edris and I are fortunate to not have any true Scrooges in our practice. After all, a real Scrooge would…

Read More
Are your racing up the ladder of inference? | Feedback: A Formula to Face and Embrace | Chandler Coaches

Feedback: A Formula to Face and Embrace

September 20, 2016

Is feedback important?  We’d all say a resounding, “Yes!” Yet how many of us ever ask for feedback on our leadership? Or ask what’s expected of us, both the spoken and unspoken? And how many of us make giving/getting feedback part of our everyday? Feedback is merely information that helps us know whether we are on track. Sounds so simple.…

Read More

Mapping a Healthier World

July 19, 2016

Last Monday, I celebrated my 47th birthday.  As the day approached, I thought of all that has gone right for me over the past year.  I intended to write a post about how I pushed myself to grow and how that has shown up in my business, my relationships and my life overall. I planned to share my wins.  And…

Read More

Easy on the Bread

June 21, 2016

This is good advice if you want to lose weight.  It’s good advice for leading a company too. Seth Godin writes that people and companies often complain they don’t have enough butter to cover “their bread.” As leaders, we look for more time, more money, more people to get the job done. We feel stretched, like butter scraped over too…

Read More

Leading. Two Options. One Choice. *

January 19, 2016

As leaders, we have two choices about the way we show up: responsive or resistant. There are only two ways of being. And it is a choice although we are rarely conscious of making it. In the responsive way, I see others as they are—as people. I am responsive to their reality: their concerns, their hopes, their needs, their fears.…

Read More

The Monkey That Hijacks Your Leadership Authenticity

January 7, 2016

In the Chinese zodiac calendar, it’s the year of the monkey. In the spirit of the zodiac, here are a few “monkey types” that hijack your leadership authenticity. The Controlling Monkey is driven, ambitious, directive and a perfectionist.  If you’re this monkey, these are your gifts. Just don’t expect to score high in authenticity.  Your people have seen you put…

Read More

Leaders: Your Lenses Dictate Your Reality

December 2, 2015

Canon recently conducted an interesting experiment on the power of perspective in portrait photography.  They called it Decoy (See video footage). They engaged six photographers to independently shoot portraits of a man named Michael.  The twist: each photographer was given a different back story about Michael.  And Michael, an actor, took on the role of each character as best he…

Read More
Scroll To Top